FAQs

SHIPPING & DELIVERY

How long does shipping take?

We process orders within 1–2 business days. Delivery times vary depending on your location and shipping method selected at checkout.


Do you ship internationally?

Yes, we offer worldwide shipping to most countries. Shipping rates and delivery times will be displayed during checkout.


How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking information.


ORDERS

Can I change or cancel my order?

If your order has not yet been processed, please contact us as soon as possible. We will do our best to accommodate your request.


I entered the wrong shipping address. What should I do?

Please contact our customer support team immediately. If the order has not been dispatched, we can update the address for you.


RETURNS & EXCHANGES

What is your return policy?

We accept returns within 3 days of delivery, provided the items are unworn, unwashed, and returned with all original tags and hygiene seals intact.


Can I exchange an item?

Yes. Exchanges are subject to product availability. Please contact our support team for assistance.


How long does it take to process a refund?

Once your return has been received and inspected, refunds are typically processed within 5–10 business days.


SIZE & FIT

How do I choose the correct size?

Please refer to our Size Guide for detailed measurements and fit recommendations.


What if I am between sizes?

If you are between sizes, we generally recommend sizing up for a more comfortable fit. You may also contact us for personalized sizing advice.


Are your swimsuits true to size?

Yes. Our designs are made to fit true to size. Specific fit notes can be found on each product page.


PRODUCT CARE

How should I care for my swimwear?

To maintain the quality of your swimwear, hand wash in cold water after use and lay flat to dry. Avoid bleach, harsh detergents, and tumble drying.


Can I wear my swimwear in pools and the ocean?

Yes. Our swimwear is designed for both pool and ocean use. Rinsing after use is recommended to preserve fabric quality.


PAYMENT

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.


Is my payment information secure?

Yes. All transactions are processed through secure encrypted payment gateways to ensure your information remains protected.


BRAND

What makes ODEA Swim different?

ODEA Swim combines timeless design, premium craftsmanship, and luxury-inspired aesthetics to create swimwear that celebrates confidence, elegance, and modern coastal living.


Where is ODEA Swim inspired by?

Odea comes from "dea" - the Latin and Italian word for goddess.

It's a reminder that summer turns girls into goddesses. Not because of perfection. Because of freedom.


How can I contact customer support?

You can reach our team anytime through our Contact page or by emailing us at:

info@odeaswim.com


Do you offer exclusive launches and early access?

Yes. Members of our Private List receive early access to new collections, exclusive offers, and special announcements before the public launch.