Refund policy

Returns and Refund Policy

ODEA is a Brand of Bespoke Couture Clothing and Garments Co.LLC. All returns and customer service are handled by Bespoke Couture Clothing and Garments Co.LLC.

We want you to love your Odea swimwear. If for any reason you are not completely satisfied, we are here to help.

Return Window

You have 3 days from the date of delivery to request a return for eligible items .

Eligibility Criteria

To be eligible for a return, items must meet the following conditions:

Items must be unworn, unwashed, and in original condition with all tags and hygiene tags attached .
Returns must be initiated within the specified return window.
Items marked as "Final Sale" cannot be returned or exchanged. This includes discounted or promotional items .

How to Initiate a Return

Contact us at info@odeaswim.com with your order number and the item(s) you wish to return.
We will provide you with return shipping instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item .
Once we receive your returned item(s) and verify their condition, we will process your refund or exchange.

Refund Options

Refund to Original Payment Method: Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

The following items are not eligible for return:

Final Sale items
Gift cards
Items damaged by the customer
Swimwear without Hygiene Tag

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [48 hours] of delivery with a photo of the issue. We will arrange for a return and a full refund or replacement at no additional cost to you.